Medical Patient Text Messaging Service

In the fast-paced world of healthcare, effective communication is essential for maintaining patient trust and ensuring efficient operations in a doctor’s office.

Is your center relying on phone calls for appointment reminders? With Mass Texting Service, you can transform how your practice communicates with patients. Streamline appointment reminders, minimize no-shows, and improve patient satisfaction, all white enhancing your office’s efficiency. Let us help you harness the power of text messaging to create a smoother, more patient-centered experience.

The Benefits of sms marketing For Doctor's Offices

There are so many different ways you could utilize text marketing for your doctor’s office. Some of the largest benefits can be found below.

Appointment Reminders

Reduce missed appointments by sending automated appointment reminders and confirmations directly to patients’ phones. These timely notifications keep patients informed about their upcoming visits, reduce no-shows, and last minute cancellations, ensuring a more efficient and well-organized schedule. 

Annual Check-up reminders

Help patients stay on top of their health by sending automated reminders for annual check-ups, vaccinations, or prescription renewals. Regular reminders encourage patients to prioritize routine visits, aiding in early detection of health issues and ensuring timely care. 

Last minute openings

Efficiently fill last-minute appointment slots by sending real-time notifications to patients. These alerts allow patients to take advantage of open time slots, ensuring your schedule stays productive while offering patients the flexibility of short-notice or same-day appointments.

personalized follow-ups

Enhance patient care by sending personalized folllow-up messages after consultations or procedures. These messages can include post-care reminders, medication instructions, or simply a thank-you for choosing your practice. Personalized communication help your patients develop trust.

Health tips & updates

Keep patients informed with regular health updates and wellness tips. Share advice on seasonal concerns like flu prevention, managing chronic conditions, or maintaining a healthy lifestyle. This proactive communication helps patients stay engaged with their health between visits.

Patient satisfaction surveys

Gather valuable feedback by sending post-appointment surveys via text. This allows patients to easily share their experience and helps your practice identify areas for improvement. Regular feedback collection enhances patient satisfaction and helps maintain a high standard of care.

Features

MASS TEXTING

As the name implies, Mass Texting Service was built from the ground up to allow you to send texts to the masses. Send thousands of bulk texts to contacts.

TWO-WAY MESSAGING

Texting was developed to facilitate conversation. A texting app would be incomplete without support for two-way messaging. You’ll be able to receive texts from contacts and respond accordingly.

SCHEDULED TEXTS

You can send urgent texts immediately or schedule texts for later. Write your texts in your free time and schedule them for days and times that will increase open rate.

MMS Messaging

Multimedia Messaging Services (MMS) allow you to send images with text. Add images to texts to capture the attention of your text marketing subscribers.

Recurring Texts

Need to send recurring text reminders? Our app allows you to do so at any interval you choose. Send recurring texts daily, weekly, monthly, or at a different custom interval.

Dedicated Number

Dedicated numbers eliminate customer confusion by providing customers with one number they can text or call to reach you. Every account receives a dedicated private number.

Segment Contacts

Our app supports the creation of an unlimited number of groups. Segment your contacts into several different groups to send out unique texts for each segment of your contact list.

Unlimited Contacts

Grow your text marketing list with an unlimited number of contacts. Import individual contacts or bulk import contacts via a CSV file from other lists you already have.

Subscribe Forms

Allow customers and leads to easily subscribe to receive text updates with subscribe forms. Create forms for specific groups and embed them on your website.

Third-Party Integrations

Mass Texting Service supports integrations with several third-party apps to streamline and automate your work. Connect our app with Zapier, Google Calendar, HubSpot, & more.

How To Send Text Messages For Your Doctor's Office With Mass Texting Service

Getting started with text marketing is easy to do thanks to Mass Texting Service. We built our platform from the ground up to be as simple as possible so that anyone could start sending and scheduling texts without needing to be tech-savvy. The process of setting up a Mass Texting Service account and sending your first text message can be accomplished in under 20 minutes and requires only three steps.

1) Sign Up For An Account

To start sending text blasts with Mass Texting Service, you’ll need to first sign up for an account. We offer a free 7-day trial, so you can sign up without paying anything. As part of the signup process, you’ll need to register a number and become a verified sender. We offer both toll-free and local numbers in any area code. Once you select your number, you can follow the prompts to register your text campaign.

2) Upload Your Contacts

Once you’ve created your account, you’ll need to upload the contacts you want to text. You can upload one contact at a time, or bulk upload contacts via a csv file. Your contacts can also be organized into groups so that you can text different audiences different messages. You may want to create unique groups for different services or segment your contacts into new and existing patients.

3) Start Sending Texts

We’ll notify you once your contact upload is complete. You can compose your text and send it immediately or schedule it for later. Mass Texting Service allows you to add images to texts, personalize texts with names, and integrate with over 6,000 different apps to send automated texts based on events in other apps. Each plan comes with a set number of text credits, but you can go over your limit at a higher standard rate.

Frequently Asked Questions

HIPAA regulations don’t explicitly prohibit the use of SMS for communication, but specific requirements must be followed to ensure compliance before using SMS with patients. View HIPAA Regulations for SMS HERE for more detailed information.

Start Texting With A 1-Week Trial

Ready to start sending marketing texts for your dental practice? You can start texting at no cost with a free one-week trial of Mass Texting Service. Our trial gives you the opportunity to explore the app and its capabilities and determine if it’s the right fit for you. You can start your trial by clicking the button below.