In the dynamic world of therapy and counseling, clear communication is essential for maintaining client satisfaction and ensuring effective support.
Is your center relying on emails or phone calls to connect with clients about appointments, updates, and important information? With Mass Texting Service you can transform how your center interacts with clients. We’ll help you utilize text messaging to streamline communication, reduce missed appointments, and enhance the overall client experience. From appointment reminders and session feedback to personalized wellness tips and emergency notifications, text marketing helps you stay connected and provide exceptional care.
There are so many different ways you could utilize text marketing for your counseling center. Some of the largest benefits can be found below.
Quickly notify clients about upcoming therapy sessions, rescheduled appointments, or any changes to their schedule. Text reminders help clients stay organized, reduces no-shows, and minimizes the need for rescheduling. This helps maintain a smooth flow of appointments and enhances overall practice efficiency.
Provide clients with important updates or emergency contact information in critical situations. This ensures clients have quick access to crucial support resources and guidance, helping them navigate crises more effectively and feel secure knowing they have a support system in place.
Engage clients with quick surveys or feedback requests via text after their sessions. Collect valuable feedback from clients after their sessions through quick, easy text surveys. This allows you to gather insights into their therapy experience, identify areas for improvement, and tailor your approach to better meet their needs.
Implement a seamless, contactless check-in process via text, allowing clients to confirm their arrival, complete any necessary forms or answer pre-session questionnaires before their appointment starts. This minimizes in-office wait times, keeps waiting rooms less congested, enhances convenience, and supports a smooth, efficient client experience.
Send clients personalized wellness tips, mental health resources, and self-care suggestions based on their therapy goals and progress. Text messages can provide ongoing support and reinforcement of therapeutic goals, helping clients stay motivated and practice skills learned in therapy on a daily basis.
Notify clients about upcoming workshops, support groups, or educational events hosted by your center, fostering greater engagement and providing additional learning opportunities. Text messages can encourage your clients to participate and benefit from additional support beyond their regular sessions.
As the name implies, Mass Texting Service was built from the ground up to allow you to send texts to the masses. Send thousands of bulk texts to contacts.
Texting was developed to facilitate conversation. A texting app would be incomplete without support for two-way messaging. You’ll be able to receive texts from contacts and respond accordingly.
You can send urgent texts immediately or schedule texts for later. Write your texts in your free time and schedule them for days and times that will increase open rate.
Multimedia Messaging Services (MMS) allow you to send images with text. Add images to texts to capture the attention of your text marketing subscribers.
Need to send recurring text reminders? Our app allows you to do so at any interval you choose. Send recurring texts daily, weekly, monthly, or at a different custom interval.
Dedicated numbers eliminate customer confusion by providing customers with one number they can text or call to reach you. Every account receives a dedicated private number.
Our app supports the creation of an unlimited number of groups. Segment your contacts into several different groups to send out unique texts for each segment of your contact list.
Grow your text marketing list with an unlimited number of contacts. Import individual contacts or bulk import contacts via a CSV file from other lists you already have.
Allow customers and leads to easily subscribe to receive text updates with subscribe forms. Create forms for specific groups and embed them on your website.
Mass Texting Service supports integrations with several third-party apps to streamline and automate your work. Connect our app with Zapier, Google Calendar, HubSpot, & more.
Getting started with text marketing is easy to do thanks to Mass Texting Service. We built our platform from the ground up to be as simple as possible so that anyone could start sending and scheduling texts without needing to be tech-savvy. The process of setting up a Mass Texting Service account and sending your first text message can be accomplished in under 20 minutes and requires only three steps.
To start sending text blasts with Mass Texting Service, you’ll need to first sign up for an account. We offer a free 7-day trial, so you can sign up without paying anything. As part of the signup process, you’ll need to register a number and become a verified sender. We offer both toll-free and local numbers in any area code. Once you select your number, you can follow the prompts to register your text campaign.
Once you’ve created your account, you’ll need to upload the contacts you want to text. You can upload one contact at a time, or bulk upload contacts via a csv file. Your contacts can also be organized into groups so that you can text different audiences different messages. You may want to create unique groups for different services or segment your contacts into new and existing patients.
We’ll notify you once your contact upload is complete. You can compose your text and send it immediately or schedule it for later. Mass Texting Service allows you to add images to texts, personalize texts with names, and integrate with over 6,000 different apps to send automated texts based on events in other apps. Each plan comes with a set number of text credits, but you can go over your limit at a higher standard rate.
HIPAA regulations don’t explicitly prohibit the use of SMS for communication, but specific requirements must be followed to ensure compliance before using SMS with patients. View HIPAA Regulations for SMS HERE for more detailed information.
Ready to start sending marketing texts for your dental practice? You can start texting at no cost with a free one-week trial of Mass Texting Service. Our trial gives you the opportunity to explore the app and its capabilities and determine if it’s the right fit for you. You can start your trial by clicking the button below.
A product by Bytegeek LLC
Mass Texting Service is a business SMS marketing app that helps businesses send mass texts, automated texts, scheduled texts, and more. Grow your business with our affordable text marketing tools. Mass Texting Service is currently only available to businesses in the United States.
